- 1. What is Pendulum?
- 2. What is a portfolio manager?
- 3. So, are you a collection office?
- 4. What is a "portfolio"?
- 5. Do you originate loans?
- 6. Why are you contacting me if you did not give me the loan?
- 7. Do you buy the loans?
- 8. I have been contacted. What should I do?
- 9. How can I know that you really have my loan and can help me?
- 10. When can I go to your offices?
- 11. What if I ignore your calls?
- 12. Who can I go to if I am mistreated or receive poor service from you?
When an institution provides loans to a person and this one stops paying, the institution wishes to recover the amount of the loan, and is forced to pay to collection personnel and in some cases to lawyers.
Businesses decide to hire companies such as Pendulum, to help them to manage and track the collection of loans, in order to save on their personnel, facilities, equipment and office expenses.