- 1. What is Pendulum?
- 2. What is a portfolio manager?
- 3. So, are you a collection office?
- 4. What is a "portfolio"?
- 5. Do you originate loans?
- 6. Why are you contacting me if you did not give me the loan?
- 7. Do you buy the loans?
- 8. I have been contacted. What should I do?
- 9. How can I know that you really have my loan and can help me?
- 10. When can I go to your offices?
- 11. What if I ignore your calls?
- 12. Who can I go to if I am mistreated or receive poor service from you?
Our Collections Department is open Monday to Friday from 8:30 a.m. to 8 p.m., and Saturdays from 9 a.m. until 12 noon.
Our Call Center is open Monday to Thursday from 7 a.m. to 10:30 p.m.; Fridays, from 7 a.m. to 10 p.m.; Saturdays from 7 a.m. to 3 p.m. and Sundays, from 8 a.m. to 1 p.m.
Our Costumer Service is open Monday to Friday from 8 a.m. to 8 p.m. and Saturdays, from 9 a.m. to 1 p.m.