- 1. What is Pendulum?
- 2. What is a portfolio manager?
- 3. So, are you a collection office?
- 4. What is a "portfolio"?
- 5. Do you originate loans?
- 6. Why are you contacting me if you did not give me the loan?
- 7. Do you buy the loans?
- 8. I have been contacted. What should I do?
- 9. How can I know that you really have my loan and can help me?
- 10. When can I go to your offices?
- 11. What if I ignore your calls?
- 12. Who can I go to if I am mistreated or receive poor service from you?
You, as our main customer, have Borrower's Rights which our personnel must always respect.
Please let us know if your rights are violated by calling our toll free number or writing to us at: denuncia@pendulum.com.mx
We will handle your information with strict confidentiality.