We at Pendulum, base our behavior on the highest ethical standards, summarized in our own Code of Business Conduct and Ethics.
This Code of Business Conduct and Ethics has been distributed to all company Associates, who must read it and agree to act with fairness and transparency before, during and after all negotiations. The way we treat our customers must always be in line with the standards set forth in our Code of Business Conduct and Ethics.
Anytime one of our Associates breaches this Code of Business Conduct and Ethics, you can report it through any one of the confidential channels we provide for you or click on complaint.
This practice is reflected in our Borrower's Bill of Rights strategically posted in our Customer Service Centers in our 15 Pendulum offices nationwide, which serves to make sure that you, as our customer, have full knowledge of your rights to demand their enforcement.
Our Code of Business Conduct and Ethics as well as the Borrower's Rights are some of the key differentiators that set Pendulum apart in our line of business.